Upgrading the Software
The console operating software is under constant revision by the Avolites team. You can always download the latest version of the software from the Avolites website: http://www.avolites.com.
From v10 it is possible to keep the older versions of Titan installed on a console when you install a new version, which is useful for backwards compatibility if you need to load a show created in an older version. To swap between versions go to Switch Software on the Tools menu.
The Titan PC Suite software, used for T1, T2, T3, Titan Mobile and Titan Simulator, is installed simply by running the "PC Suite" installer program as with any other Windows application. Please ensure you have exited the Titan software before running the installer. The "Titan Go" application is now used with all hardware (there is no longer a separate Titan Mobile application).
If you are upgrading the software from a version earlier than v12, you will have to obtain an AvoKey USB dongle from Avolites and license the software. See the Software Licensing section for details of how to do this. Once the console is fitted with a licensed AvoKey you do not need to re-license it when upgrading to subsequent versions.
It can take some time to install new software, especially if you have to do a recovery install, so this is not a job for a show day!
Always make a backup of your show files before upgrading the console software.
Software upgrades for consoles are installed from a USB drive. Depending on the updates included in the new version, and which version you are updating from, it may be necessary to use a separate PC or laptop to create a "Recovery Installer" USB drive. The instructions on the Avolites website will tell you whether you can do an Upgrade or whether you need to make a Recovery Installer. Please contact Avolites Support if you need help with this. There is also a link to the Recovery Creator Guide at the bottom of the downloads page.
Console Update Procedure (Recovery Installer)
- Go to the Downloads page on the Avolites website and select your console. Download the Recovery Creator software to your PC.
- Insert a blank 16GB USB drive into your PC and run the Recovery Creator software to create a bootable Recovery Installer drive. (see the Recovery Creator Guide on the website for more details).
- Insert the USB drive into the console and power on the console. The console should boot into a "Recovery Environment".
- Select the "Standard Recovery" option and follow the instructions on screen.
Console Update Procedure (Upgrade File)
Go to the Downloads page on the Avolites website and select your console. Check if an Upgrade installer is available to upgrade from your current version - if not, use the Recovery Installer procedure above.
Download the Upgrade Installer file and copy to a USB drive, then insert into the console.
Click the Tools menu on the toolbar, then Control Panel, then Titan Installers. This will list all installers - software and personalities - found in the root directory of the stick (provided you haven't changed their filename).
Click the software version to install, and follow the instructions.
If for whatever reason Titan doesn't show the file in the Titan Installers submenu you can find and double-click it through Tools -> Folders.
When the installation has completed, a prompt will be shown to restart the console and it will start back up into the version installed.
Titan PC Suite (Titan Go or Titan Simulator Procedure)
- Ensure Titan software is not running on the computer.
- Locate the downloaded file Avolites Titan PC Suite Setup and double click on it to run it.
- Click OK on the Windows User Account Control warning box.
- When the installation has completed, a prompt will be shown to restart the computer.
Upgrading panel firmware with USB Expert
After upgrading the software it is sometimes necessary to upgrade the firmware in the various panels which make up the console control surfaces. Please refer to the next section Upgrading Firmware (USB Expert Console)